This privacy policy explains how we collect, use and protect personal information when you visit the Outpost Overseas website or interact with us online.

1. Data Controller and Contact Information

Outpost Overseas acts as the data controller responsible for personal information collected through this website.

Outpost Overseas
4-5 Lochside Way
Edinburgh
EH12 9DT
Scotland

Privacy Contact
David Jones
Email: david@outpostoverseas.com

2. The Information We Collect

We collect a limited range of personal information through the Outpost Overseas Golf website to help us respond to enquiries, manage communications and understand website use.

Information you provide to us

Enquiry forms
When you submit an enquiry or request a tailored golf trip, we collect the information you choose to share. This typically includes your name, email address, phone number and any trip details or preferences you provide.

Newsletter sign ups
If the site offers a newsletter or marketing sign up, we collect your name, email address and your marketing preferences. Subscribing is always optional and based on your consent.

SMS/Mobile Data
We collect your phone number when you opt-in to our concierge services as part of the secure booking process. This data is used solely for trip logistics and is never shared with third parties for marketing”.

Information collected automatically

Analytics data
We may use analytics tools such as Google Analytics to understand how visitors use the site. This can include IP address, device type, browser information, page interactions and general location data.

Cookies and tracking technologies
If cookies or similar tools are used, these may store small files on your device to support site functionality, enable analytics or remember your preferences.

Information we do not collect

We do not collect payment information through the website, and there is no option for users to upload documents or files.

3. How We Use Your Information

We use the information collected through the website for the following purposes.

Responding to enquiries
We use the details you provide to reply to your request and communicate with you about your interest in a potential golf trip.

Marketing communications
If you sign up for newsletters or opt in to updates, we use your contact details to send relevant news or information about Outpost Overseas. You can withdraw your consent at any time.

Website performance and analytics
Analytics information helps us understand how visitors use the site and supports improvements to performance and usability.

Legal and administrative purposes
We may keep limited records where required to meet legal obligations or to address any issues that may arise.

4. Legal Bases for Processing

We rely on the following lawful bases when processing website data.

Consent
For newsletter sign ups and optional marketing communications.

Legitimate interests
For responding to enquiries, improving website performance, operating analytics and maintaining site security.

Legal obligation
For retaining minimal information where required by law or regulation.

5. How We Share Your Information

We do not sell personal information. Any sharing supports the operation of the Outpost Overseas website and the services you request.

Service providers acting on our behalf
We may share information with trusted service providers who help us operate the website or manage communications, such as:

  • Website hosting services
  • Google Analytics
  • Email marketing platforms such as MailerLite

SMS Communication
Notwithstanding the above, no mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Marketing across the Outpost Overseas group
If you opt in, your details may be used to send updates from Outpost Overseas.

Legal requirements
We may share information where required to comply with law or respond to legitimate requests from authorities.

6. International Transfers

Some service providers may process personal information outside the UK or EU. We use recognised safeguards and contractual protections to ensure your information remains protected wherever it is processed.

7. Data Retention

We keep personal information only as long as needed for the purposes set out in this policy.

  • Enquiry information: kept for up to 25 months
  • Marketing subscriptions: kept until you unsubscribe or the address becomes inactive
  • Analytics data: kept for up to 26 months

8. Your Rights

Visitors around the world have rights relating to their personal information. If you are in the UK or in a region with similar data protection laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Ask for deletion in certain circumstances
  • Request restriction of processing
  • Object to certain uses, including marketing
  • Request data portability

You can unsubscribe from marketing at any time, or contact us to exercise any applicable rights.

9. Cookies

The website may use cookies and similar tools to support functionality and help us understand how visitors use the site. You can manage or disable cookies through your browser settings. If we introduce additional cookies or a consent tool, this policy will be updated.

10. SMS and Mobile Messaging

Outpost Overseas provides 1-on-1 concierge support and automated trip updates via SMS for guests who have opted-in to receive these communications.

  • Mobile Information Protection: We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • Exclusion of Consent Sharing: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the phone number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Help: For assistance with our messaging service, reply HELP to any message or contact us at golf@outpostoverseas.com.
  • Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this policy or how your information is handled, contact us at:

Outpost Overseas
4-5 Lochside Way
Edinburgh
EH12 9DT
Scotland

Privacy Contact
David Jones
Email: david@outpostoverseas.com